
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Excellent fabric quality, but huge carving I ordered 3 m and it's like 9 m
Cool babydoll, maybe a little big, but will later. Material rather thin, but good quality.
It comes a little big and long but my little girl will soon be able to wear it. The length of the trousers can be easily remedied by shortening it
Good quality, I am satisfied with the product.
Shipping to Poland 16 days, babydoll looks great
Babydoll very nice blouse with thin material shorts with thicker gatunkowo. Delivery OK 3 wks.
Product fits description
Thank you so much.. that was super quick, good tracking and less than 2 weeks.. it is absolutely beautiful..
same as pic , big fitting , speedy delivery
excellent
recomend the product
Nice suit!
Fabulous, cotton great, sincerely recommend
Not the first order from this store. I recommend. Set quality, quality and materials are good.
Very nice
Size 60 is much larger than the others bought, but the clothes is free
Good choice. Size fits perfectly.
Loved came identical picture!!! Recommend
Very good suit, only thin)
Cute suit of good quality, only the size is too high. We are 20 months old. Took for 24 months. It turned out to be very large (110 cm), ordered even the same smaller.
Very good quality goods came quickly without damage packed well store respect
It's just as it looks in the picture. Finite fabric for autumn and spring but quality is good. I am very happy with the purchase
Wonderful product. Super recommend
Beautiful, delivered as expected
Very nice and good material