We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Lovely. I recommend.
Walked for a very long time, 2 months, the pomponchik on the cap fell off. In general, arrange, bought for a photo shoot
I waited a very long time for the order but did not come. Returned the money.
Everything is fine!
Super soft
Socks are super, very soft. Thank you store fast shipping. I recommend.
joli chausson
Ilgas siuntimas, bet kojinytes Labai grazios, svelnios :)
Came all the socks!!)) very cool) as will be in the sock-I do not know, took them for a photo shoot))
Such cool socks, did not even expect. Super soft, pleasant, velor. The color is gentle, the print is bright. Easily erased, anti-slip feet. We took 1,2 for two years, too big, but maybe enough for the next year. Socks rushed lightning! Many thanks to the store! Socks are amazing, take.
Socks are very cool, soft with anti-slip sole the store is very polite accidentally ordered the wrong color changed without questions. Very satisfied with the purchase. Took a little more for a year but do not fly off the legs
Received quickly. Cute socks with unknown material. Perfect for Christmas and parties
Superb quality I love it by baby feels comfortable
Pretty cool socks, I will write out more, the size is bigger
Very cute and soft
Very beautiful and soft..
Very warm and stunningly soft socks
Cute socks and very soft. Walked month
Cool Material, recommend
Too beautiful. Thank you
Really satisfied with the product. It's really soft and exactly like in the photo. Received it in 3 weeks in Albania
Good
Beautiful, quality socks. Arrived early, thank you!
Order 17.09, received at the post office in Minsk 18.10. The track was not tracked. Quality norms, socks are cool, you can take.
Cute according to the photo