SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Little Cherubins (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://littlecherubins.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ok,Same as the picture
Mega fast. Mega Cool. But, rings are not needed. Without them much better, in vain ordered them.
The dress is bomb, order will not regret. Cotton lining, hard tulle keeps the shape even without a petticoat. Dream and not a dress for such money
Super
Thank you for the delivery quickly very much. Seller recommend
Corresponds to the description! 5 + ordered for 4,5! Great! We need to steam! The order came very quickly
Amazing product on such price
US 3,9, height 105, took 5. the dress is cool, the quality is good, the granddaughter came up! thanks to the store for the goods and communication! I recommend!
The dress is chic, but the quality of course leaves much to be desired, several burnt holes on the skirt found when ironed and somewhere badly stitched. On the growth of 91 took 3 T slightly more, but 2 t I think it would be in the butt if not a little, and so not much for growth will be. It came 3 weeks before the Khabarovsk Territory
Dress is very beautiful
The parcel came for a month, tracked. The store recommended the size. On the growth of 116 took 5 size. A little bit enough for growth even. The quality is good, inside the HB lining, washing 30 degrees moved normally.
The dress is cool, it came in 16 days in Khmao-Yugra. Seller recommend. I will order more...
Thank you very much the dress is chic, ordered even Blue well on the size of more, this one in butt well all super
The dress is super, very elegant, but with the lift looks even more magnificent and steeper
At first I was very skeptical about the quality. But I was pleasantly surprised. The dress and without the petticoat is lush. The petticoat was ordered along with the dress. But without it, the dress looks better. Dress Chic! At the holiday the daughter will sparkle! To Naberezhnye Chelny RT passed 3 weeks. The height of the girl is 120, the girth of the chest is 59 cm. According to the table ordered 5 T-village well, but 6 T village would be excellent. After the holiday, I will add a photo with a smoothed and steamed dress.
Came very quickly, chic dress
The dress is small, for 6 years took 140 cm in Butt. and the dress is generally beautiful and corresponds to the description. True attached accessories in glue, pull, strap
Very beautiful. Bow and flowers are attached separately, but the pins on them are very not comfortable... The train is long, dragging on the floor. In the photo, the train is fastened with a pin, which would not interfere with walking. My daughter is just at the time. Everyone is happy!
It's amazing. Neat, snow-white. Exceeded all my expectations. You can safely order!!!!!! I recommend!
Comes with Petticoat
The dress is great I love it
Chic dress, qualitatively sewn, the size approached. Very fast shipping
Classic my daughter so much love it
Thread protruding was not, odorless on the growth of 120 took 8, because. The daughter is plump, it came perfectly, a bow and flowers on individual pins, which is very convenient. Surgut was about three weeks away
Received the order, ordered 3 t, this is our 110 size on the label written. The order was 2 weeks, the dress is very good, beautiful, just like in the photo, with pradovych did not communicate, the baby in the photo is 11 months, of course it is very much for us, thank you very much. You're the best